Terms & Conditions

Effective Date: 1st January 2025

Company Name: PixelForge

Welcome to PixelForge! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Information

1.1 PixelForge sells video games, gaming accessories, and other related physical and digital goods (collectively, “Products”).

1.2 By placing an order, you agree that you are legally capable of entering into binding contracts.

2. Orders and Payment

2.1 All orders are subject to acceptance and availability.

2.2 Prices for Products are displayed on the website and may change without notice.

2.3 Payment must be made in full at the time of purchase. We accept Visa, PayPal, Afterpay, Mastercard, Zip.

2.4 Orders are processed upon successful payment confirmation.

3. Shipping and Delivery

3.1 Physical Products will be shipped to the address provided by you. Delivery times are estimates and may vary.

3.2 PixelForge is not responsible for delays caused by carriers, customs, or unforeseen events.

3.3 Shipping costs, where applicable, will be calculated at checkout.

4. Digital Products

4.1 Digital games and content are delivered via download links or codes.

4.2 Refunds for digital products are not available once the code has been delivered or redeemed, except where required by law.

4.3 You are responsible for ensuring your system meets the required specifications before purchasing digital Products.

5. Returns and Refunds

5.1 Returns for physical Products are accepted within 10 days of delivery, provided the items are unused and in original packaging.

5.2 Refunds will be issued to the original payment method after inspection.

5.3 Custom or pre-ordered Products are non-refundable unless defective.

5.4 For defective digital codes or products, please contact us at support@pixelforge.com for assistance.

6. Intellectual Property

6.1 All content on our website, including images, logos, product descriptions, and text, is the property of PixelForge or our partners.

6.2 You may not reproduce, distribute, or modify any content without our prior written consent.

6.3 Digital game codes and software remain the property of the original publishers; purchasing a code does not transfer ownership of the intellectual property.

7. User Conduct

7.1 You agree not to use our website for illegal purposes.

7.2 You may not interfere with the operation of our website, introduce viruses, or attempt unauthorized access.

7.3 Any misuse may result in account termination or legal action.

8. Limitation of Liability

8.1 PixelForge is not liable for indirect, incidental, or consequential damages arising from your use of our Products or website.

8.2 We do not guarantee uninterrupted access to the website or error-free operation.

8.3 Our liability for defective products is limited to replacement, repair, or refund of the purchased Product.

9. Privacy

9.1 Our Privacy Policy explains how we collect, use, and protect your personal information.

9.2 By using our website, you consent to the collection and use of your information in accordance with our Privacy Policy.

10. Changes to Terms

10.1 We may update these Terms and Conditions from time to time.

10.2 Updated terms will be posted on the website with a revised “Effective Date.”

10.3 Continued use of our services constitutes acceptance of the updated terms.

11. Contact Us

If you have questions about these Terms and Conditions, please contact us at:

Email: support@pixelforge.com

Phone: 0123 456 789